They create increased levels of self entitlement and unrealistic expectations of the others ( Read more... )

There are rules for what you can say, what is politically correct and what words can be used by some people but not by others. Add to the complexity the countless professionals in communication with some experts who performed some scientific study that somehow proves that words only count for something like 7% of a message. With what I also ( Read more... )

It's been a while since my last post but at least I can say I survived the madness that is End of Financial Year. It's the time of year in finance that you know is going to kick your ass no matter what plans you put in place to get through it. It doesn't matter that June 30 happens every year and that weekends happen every week; because when June ( Read more... )