Thank you for Contacting LEGO Direct 023404385A

[polyfrog]

I'm really at a loss.

Just before Christmas, I tried to buy something from a Lego store.
I had trouble. I went to the website and wrote a complaint, but I got no response.

Until now.

Today I got

Comments

[alymid]

let it go - it was an automated message, meant to respond to the bulk of the people. either they will read your original email and take it into account or they are roundfiling everything they get anyway. either way I don't see that writing it again, or getting worked up about it is going to do you any good.

[fuzzyoctober]

I had a recent baffling and unpleasant experience with a service that I used to have nothing but good feelings for