So you may remember that, not terribly long ago, I made a post about interacting with customer service, including the request that you reward as much for good service as you punish for bad service. Remember, if a person only ever gets negative feedback, regardless of the quality of the work they're doing, they're eventually going to stop trying ( Read more... )

Psst -- if you're looking for cat pictures, I've been doing the feline photo-posts over at seanan_mcguire. More people started here and read both than the other way around, and since I don't want to double-post, this is what makes the most sense. I'll be putting up a photo post of Alice at home, and the two cats together, after I've had a little more time to ( Read more... )

Today was sponsored by roadnotes, in honor of Soren's birthday. HAPPY BIRTHDAY, SOREN!

Tragically, due to a Lilly-based file incident, today's sponsorship story, "Velveteen vs. the Ordinary Day," will be going up tomorrow. Management apologizes for this delay. Lilly doesn't.

HAPPY BIRTHDAY!

My default email (which is also the address all LJ comments are sent to) is currently down hard, and there's no real ETA for it coming back. So please, if you really need me right now, explore other means of contact. Also, if you've emailed my normal account in the past twenty-four hours, assume I haven't seen it.

Having just done a skip-back 250 -- 250, people? Really? Are you entirely sure that number is accurate? And PS, if you've ever wondered why I friend people to this journal at such a glacial rate, that is a large part of why -- I have thrown up my hands and declared that nothing short of a zombie apocalypse is going to keep me clicking. Also, a ( Read more... )

Good ( Read more... )

1. All PAID pre-orders have been a) mailed, or b) packaged for mailing. The ones that got their 'your order has been mailed!' emails tonight will either hit the post office tomorrow or early on Monday ( Read more... )

Okay, here's the current status on the Red Roses and Dead Things pre-orders:

* Pre-orders through 210 have been signed and numbered.
* Pre-orders through 220 will be signed and numbered tonight.
* Unmailed pre-orders through 220 will go in the mail tomorrow. Why not today? Because I ran out of customs forms, that's why. Behold the vast scope of ( Read more... )

I have skipped back a hundred and fifty without reaching Saturday. My pants are bankrupt, and I officially give up. If you've said something I need to see, please link it here.

If you have...

...pre-ordered Red Roses and Dead Things...
...paid me...
...received an email saying your CD has been shipped...
...confirmed that you are not attending Conflikt...

...then your CD is in the mail. Yes, this includes International orders. No, I have not been able to get through all the pre-orders on my little lonesome, but I was ( Read more... )