I've had enough of these chip cards!  You have to explain to every single person of the pre-auth and half of them don't speak english, or are to old to comprehend anything I say!
I'm overriding the system until the boss gets mad and calls me out!!  Take That!

Attn Guests ( Read more... )

I had a winner today ( Read more... )

Someone just called (at 3am) and he started off with:

"Hello this is ___ calling from Banglore, India"

Why do some people tell me where they are from to start off the conversation on the phone? I DONT CARE!!! Plus, when they start off with that, it's usually a sign that they are long winded and will take 5 minutes to ask a simple question.

OKAY..I WORK IN TEXAS; KNOWING THIS, U WILL COME TO THE CONCLUSION THAT I KNOW A BIT OF SPANISH SINCE THAT'S LIKE THE NATIVE LANGUAGE (SACRCASTIC) AROUND HERE. ANYHOO, I HAVE GUESTS FROM MEXICO THAT COME IN AND ARE POLITE W/ FIRST HAVING ENOUGH RESPECT TO ASK ME, "HABLAS ESPANOL?" AND EVEN THOUGH I AM NOT FLUENT, I WORK W/ THEM AND MOST OF THE TIME ( Read more... )

Okay, so maybe not a complete meltdown, but I was so proud of my manager this morning:

( Black Friday Fun....Go Canadian Shoppers!!!! )