I'm learning how to CEO from Kris Plachy, who says that we have three types of employees ( Read more... )

Kris Plachy says that we need to have five pieces in place in order to hold people accountables. Later she says six. Then she mentions 7. Ahem. Well, here are my notes from various podcasts and the "FreeCourseReplay" video ( Read more... )

In a conference last week I took some notes in a session and I want to write them up here ( Read more... )

I outlined a chapter in a previous entry, but this is a more general overview of the book ( Read more... )

Sometimes I underline so much content that I'm better off just writing up my notes. That's the case here ( Read more... )

I just asked Sasha to call Jessica Johnson to tell her that her return is ready and ask if she wants to pick it up or mail it ( Read more... )

I have a whole bunch of finished files that need to go back into my filing cabinet. There are several hundred files in my filing cabinet and I use a technique I call "alphebitizing" to keep them in order. I have a large bold font typed label for most of my client files (because previous staff had vision problems) and I underline the letter of the ( Read more... )

Sasha worked five hours today. It's March 16th, so more than two solid months after we hired her. Guess what I discovered today ( Read more... )

Ok, let's recap: I've tried EXTENSIVE word of mouth. A Facebook jobs board. Indeed. A temp agency. It's now half-way through February and I've spent weeks and weeks training three different people and yet I now have no reliable helpful seasonal employees working for me. This is so much the norm that I need to really figure it out now. Now. Not ( Read more... )

Excess energy went to triathlon training, homesteading, district heating project. Revamp was intended to direct it towards serving clients. Became facilities management and staff supervision.

Changing now to refocus my energy towards serving my clients instead of staff or facilities or tenants.