In the continuing saga of expensive technology hating on me, my Internet went belly-up AGAIN. ARGH. I talked to four different technicians who couldn't figure it out (one of whom was uber-condescending long after it was apparent that I knew my shit) and eventually scheduled an in-person visit for Monday morning. I'm just glad I got that time,
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Oh, and here's a brilliant Comcast story... my 85-year-old grandmother's neighbors moved out. They asked to have their cable turned off. Comcast came out and turned off my grandmother's cable instead. Then once they fixed it, they charged her a large fee to reconnect it. It's almost funny but she went five days without TV waiting for them to turn it back on and then instead of giving her credit, they billed her more. Idiots.
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And yes, I get that they need to make sure I didn't miss a basic step, but after I've explained the whole problem and its history, don't ask me what happens when I open a browser! Sheesh.
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The idiots in the service department at Comcast are the sole reason we have Dish Network.
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