Title
LiveJournal.com should have a publicly accessible web-based bugtracker

Short, concise description of the idea
LiveJournal.com should have a publicly accessible web-based bugtracker.

Full description of the ideaCurrently, LiveJournal.com does not have a publicly accessible web-based bugtracker. As a result, many bugs or features are not tracked ( Read more... )

Title
More timely and informative rejections of email to @livejournal.com addresses

Short, concise description of the ideaWhen LiveJournal decides to reject email sent to a @livejournal.com (whether a user or an internal address like accounts@, webmaster@, etc...), have it do it as soon as it gets the email, and with a link to an explanation of the ( Read more... )

Title
Volunteer troubleshooters should be replaced with people paid to do the job

Short, concise description of the idea
With LJ becoming an incorporated and, presumably, profit driven concern, the use of volunteers to perform troubleshooting and issues resolution becomes questionable.

Why, if LJ is now about profit, should they volunteer?

Full ( Read more... )

Title
Outages and Perm Members

Short, concise description of the ideaI loved getting small snippets of time from LJ as a Paid Member when there were major outages or site problems. It showed great customer service and willingness to go an extra step. As Perm Members we already have access to all the perks. A suggestion for LJ might be to give us the ( Read more... )

Title
Proposal For Creation of User Realtions Team
Short, concise description of the idea
Create a volunteer team dedicated to ensuring the satisfaction of users.
Full description of the idea
Your most unhappy customers are your greatest source of learning.--Bill Gates

This suggestion stems from a post on the lj_biz community.

As LiveJournal grows more and ( Read more... )