disloyalty programswraithgirlJune 11 2007, 18:50:43 UTC
Yes indeed, I do feel your pain. this has always annoyed me as well.
The last time they did this, when iPod Shuffles were new, I *really* wanted one. They wouldn't give me one after much the same conversation. This is a head office thing and the peons have nothing to work with; no wiggle room.
I got a percentage point off the interest of my line of credit for complaining really loud though. *That* they can do.
Re: disloyalty programsmarquismarcJune 11 2007, 21:23:19 UTC
Hey - so just how much was that percentage point worth in dollars, over the TERM of the mortgage, and how many IPODs would that buy? I think you gat the better deal.
I think you should find a friend at one of the daily newspapers and have the above transcript published. Maybe then we foolish LOYAL customers would get something cool.
The "new customer" shit drives me insane as well. I say we should set up a warehouse of stuff. (Curiously, I kid you not, a bank in the US has recently started offering toasters, as part of a "remember when everything was better and banks gave you lots of stuff, including a toaster?" promotion.) Anyway, so what we should do is set up a bank of free giveaways, with dollar amounts assigned to the giveaways. If you give to the bank enough in free toasters, stress balls, pens, and other free shit you get from companies, then you can trade it in for a free iPod. Or whatever it is that you want that other companies are giving away. Me, I don't need an iPod, I have a Nano that I already don't use. But I could probably use an assload of pens.
There's probably a way to make it equitable. I'd call it "freebay.com" but it turns out that's already taken.
Yeah, I don't actually want an iPod either (although I don't have one) I've never been too comfortable blotting out the sounds around me. It's the principle of the thing; the idea of giving new customers a perk while ignoring the loyalty of long-timers, like me.
I like your warehouse idea, though. Some sort of "Free Crap Exchange" (I bet freecrapexchange.com is available, too).
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The last time they did this, when iPod Shuffles were new, I *really* wanted one. They wouldn't give me one after much the same conversation. This is a head office thing and the peons have nothing to work with; no wiggle room.
I got a percentage point off the interest of my line of credit for complaining really loud though. *That* they can do.
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I think you gat the better deal.
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banking with RB = you will have cool stuff like iPods
banking anywhre else = you will not have cool stuff plus you are in danger of rotting your gums
So, if you were to close your account with RB, you will have to give them an iPod.
Thus, when you go to your other bank and then come back, you will break even. No gain, no loss.
See?
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I think you should find a friend at one of the daily newspapers and have the above transcript published. Maybe then we foolish LOYAL customers would get something cool.
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...except I, of course, like you, am smooth and youthful in appearance.
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There's probably a way to make it equitable. I'd call it "freebay.com" but it turns out that's already taken.
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I like your warehouse idea, though. Some sort of "Free Crap Exchange" (I bet freecrapexchange.com is available, too).
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