I do most of the interacting with customers, as my partner, Immortalsofar would 1: rather not, and 2: their eyes glaze over when he inevitably starts in with the technical stuff(for some of our clients, that includes words like 'search engine', 'hosting provider', 'URL', and 'domain name' -remember, most of them are business owners ( Read more... )

I can relate to those Galapagos iguanas, clinging to the rocks anticipating the next crushing wave...or popping down to eat for 20 seconds before fleeing from the next breaker ( Read more... )

"The cable that goes to our house fell across the street AGAIN."
"So where is it now?"
"Coiled up on the other side of the street."
"Is your internet working?"
*&^$&*^#$@*^!"NO."

These calls should NOT take half an hour.

Since you're wondering, I'm in the yard stealing wifi from the fire station.

Not connecting to the internet. Mike & I go reset the modem and router, twice. I notice the modem, instead of going through it's series, stops and blinks on 'Recieve'. I'm thinking Huh, the modem finally went T.U ( Read more... )