Internet is down AGAIN

May 22, 2007 16:34

"The cable that goes to our house fell across the street AGAIN."
"So where is it now?"
"Coiled up on the other side of the street."
"Is your internet working?"
*&^$&*^#$@*^!"NO."

These calls should NOT take half an hour.

Since you're wondering, I'm in the yard stealing wifi from the fire station.

cable, customer service, utilities, tech support, comcast

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Comments 7

burgunder May 23 2007, 00:16:12 UTC
Giggling at Current Location. You rock.

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gothkittyn May 23 2007, 02:40:54 UTC
That doesn't happen here, never had a cable fall across the street. Though we do get the occasional lag/downtime/slowness

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sarmonster May 23 2007, 04:08:18 UTC
Yeah, I can't wait at this point. Gawd help us if a tree falls across the lines (unless they're underground?)
Its also the least the fire station can do for us considering how many times they've woke us up.

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That has happened to us 3x's teddyeddy May 23 2007, 17:00:14 UTC
This last time the nice guys next door drove their old motor home down our street with the top vent up..hooked the cable and tore it down..great. Took Comcast 6 days to come out and fix it, this time I told them to PLEASE move it up higher so this did not happen again.

I can steal from the guys next door, but I have to sit in the back bedroom in the corner with my laptop on its side.

funtimes

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Re: That has happened to us 3x's sarmonster May 23 2007, 18:26:03 UTC
Flippin' IRRITATING. They said it would take 48 hours to get the order in. WTF?! Last time they were here on the same DAY. I shoulda told 'em I was a new customer.

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Re: That has happened to us 3x's teddyeddy May 23 2007, 18:28:35 UTC
Agreed

The first time they came out the same day, 2nd time was a day or two wait.. this last time was just terrible, I made a fuss and had them come out and move the cable line to the peak of my house so it is up NICE and high!

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Re: That has happened to us 3x's sarmonster May 23 2007, 18:45:01 UTC
When I cancel my service at the end of the month, I will give them reasons other than "we're moving". MAN this pisses me off.

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