Waited until Christmas had passed, as a matter of respect so that the holiday wasn't further ruined, but I finally emailed my mom today. It's difficult to be both angry and diplomatic, but I did try, at least, to not be needlessly mean or sarcastic. It's not nice, though. I apologized for as much as I could apologize for, but made it clear that I
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My humor-to-lighten-the-mood needs a little work, it seems.
You have my best wishes for a satisfactory outcome. I'm not sure there is anything I can do to help, but if there is let me know.
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It sounds like you're walking the tightrope well. Just keep at it. She'll come around if she believes you care enough to keep trying to work this out. And do what you can to route the communication on this through yourself.
Maintaining a consistent tone is important in order to make progress. I've seen situations where you think you're on the verge of a breakthrough and another player gets involved and gets everyone worked up and defensive again. Do what you can to minimize that scenario if possible.
For what's it worth, I think you've struck a good balance.
Best-
Joe
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