Here's what I'm sending today (much thanks to
mscate for her assistance):
I am writing to complain specifically about being demeaned and made to feel I had shoplifted, when my behaviour was the result of my disability. This letter refers to an an incident that occurred on the afternoon of Friday the 14th at the Glendale branch of Woolworths. A copy is
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When we were having problems with the builders who are 'fixing' our house, we sent a letter to Jodi McKay and she wrote back within a week and forwarded our problems to Parliment, and has kept in contact with us through the months.
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Second, writing and revising the letter was a bit like reliving it, I imagine? Words desire to come, and they're resisted, until finally they're not.
I think that's precisely the case.
In my own simple, "childishly" immediate way, "I would have been ALL in the manager's face." Yes... yes... it would have been "something to see." And it would have passed, and made things better in that store for some time, and not only for me. (At least, until my trade passed elsewhere, and even then an effect would have remained.)
I don't think I could do that. Not sure why, but I couldn't.
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To be perfectly honest, I can plainly recognize that I in fact have in me not only the ability but also the desire to be a bully. At times, that desire is quite strong. And I think that's why I feel "comfortable" thinking about pretty suddenly getting "as loud as I want to be", and not hesitating about the conseqences of shifting and enlarging the ground under a "confrontation." And someone in addition to me may start to feel uncertain and anxious? Our owners' concept of "fairness", which is also nebulous and shifting, somehow seems relevent ( ... )
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