My hair needed to be a little more blond than it is, so I went to get a little color done. I did this a couple of years ago, and it was a fiasco because the lady only did highlights, and she bleached too much, so I ended up having white hair with VERY visible dark roots. NOT what "lighten it a bit" meant at ALL
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GOod luck getting it corrected today!
I think the look on your face in that photo says it all....
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My scalp always burns like fire after coloring, and I usually have to put some kind of lotion, like Bath & Body Works type stuff on my scalp before I can even lay my head on the pillow to sleep.
I hope you can get it to the color you want without too much fuss. Oy.
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