Internet Question

[jenesisdark]

Since my hotel is going through a remodel, my FOM asked me if I could do some research and find a service provider.
Anyone having good experience with their providers, or really bad service? (We have golden tree, they suck, BTW)
Thank you!

Comments

[blackscorpy]

IHG covers our internet, so I have no idea.

But back when I worked for the Carlson location in Houston, we had AT&T. It was pretty decent. Didn't have to call in very often (maybe once or twice a season) to get it worked on. It was great.

[lilraverboy]

Do you work for an express? What's your opinion of the relaunch?

[jenesisdark]

Nah, just the basic HI... we're upgraded to a crowne (Ha, I say...)
With the relaunch of the brand? Ugh. I can't beleive PC signups are mandatory now...

[lilraverboy]

Yea, it's pretty stupid. Most of our guests already have it, and the ones that don't, don't want it.

[curiouser1228]

What area or city are you in? We use different providers in different areas. (I work in Internet tech support for a small family owned chain of hotels.)

Although as a rule if you can avoid Charter, avoid them like the plague.

[jenesisdark]

Sacramento, CA.
Good to know, thanks!

[curiouser1228]

We don't have any hotels in California yet. However, we seem to have very few problems with Time Warner at many of our properties and AT&T is good as well.

[tnjade]

What brand are you?

[jenesisdark]

Holiday Inn

[bkmichele]

We have GuesTek and it's a good match for us. Much better than Wayport.