Name: Ellisa (Lulu cuz it's easier, you can't get that wrong)
Position/Department:  Front Desk
*Number of rooms: 82
Chain or independent? If Chain, which one?:  Choice
Location:  Utah County
*Average Rack Rate:  $79
*What makes your hotel stand out among others (if anything):  The owners are very stylish and take pride so the hotel is very nice.
How long ( Read more... )

Hey all ( Read more... )

Guest just called me up at 3am and interrupted my watching Inglorious Bastards to ask for cards. i said we dont have any. then the woman (or 8 yr old boy) with the hick accent asked what can i do for fun, and how old am i. Hearing people in the backround giggling i just hung up on them ( Read more... )

Since my hotel is going through a remodel, my FOM asked me if I could do some research and find a service provider.
Anyone having good experience with their providers, or really bad service? (We have golden tree, they suck, BTW)
Thank you!

so i'm heading to eureka springs, um, today (even considering the unplanned nature of this road trip, i'd've made reservations earlier if my schedule hadn't been flipped yesterday). who better to ask which are the best* places in the springs to stay for several days than you guys? i don't smoke, am not taking my dog, and wifi is a necessity since ( Read more... )

So, anybody else out there maintaining or updating a fan page on Facebook?  Just curious as to how you feel about it.

Thanks!

-The GSA/Night Auditor/Webmaster/Socialnetworkingwhore guy.

I FINALLY get to leave for 2 weeks and I am going to head to Alaska. I have to take courses to keep my Broker's license and our buddy is going to hold the classes on one of those Alaskan cruises.  Before we get to the Holland Statendam we stay at the Westmark Fairbanks Hotel for 2 nights & then the McKinley Chalets Resort for 2 nights. Anyone have ( Read more... )

So this question is a bit random, but it pertains to the topic of this group --> Hospitality!

How many of you here are or were going to school for Hotel/Resort/Restaurant Management? At least that's what my degree is called, I'm sure there's a ton of other names. Just curious.

I guess I just wondered what you liked most about what you learned and ( Read more... )

Do you see the Do-Not-Disturb sign hanging there on the inside of your door? Yeah? Okay, well, if you're still sleeping, and don't want housekeeping knocking on your door and waking you up, then you might want to put that little sign on the OUTSIDE of your door ( Read more... )

Do you have to ask your guests at check-in why they are there?

I've had some people get hostile with me about this.  (NUNYA BIZNASS FOOL... Y U WANNA KNOW NEWAYZ?) Teenagers always speak to me in poorly spelled caps.