Dell you totally suck - Day XX
The CD you sent me didn't arrive.
Huh. We have a record of the dispatch. I wonder why it didn't arrive. Are you still at 1255 The Queensway?
No, that's the address of the @#$%& Sobey's in whose name the computer is registered, which I am trying to get changed to me.
Ah. I'll change that now.
And you have Windows 7 Premium Edition 64-bit? Wait - we sent ( Read more... )
Huh. We have a record of the dispatch. I wonder why it didn't arrive. Are you still at 1255 The Queensway?
No, that's the address of the @#$%& Sobey's in whose name the computer is registered, which I am trying to get changed to me.
Ah. I'll change that now.
And you have Windows 7 Premium Edition 64-bit? Wait - we sent ( Read more... )
Comments 3
Once again I say unto you: get an airhorn, and a megaphone. USE THEM.
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Argh.
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I can attest to the complete lack of follow-through when it comes to dealing with Dell's customer service representatives. My little sister purchased a Dell laptop that arrived with a defective mouse touch-pad. The process to get it fixed was an absolute nightmare!
The most frustrating part was that I had to call back many times and never was able to speak to anyone who knew what was going. I had re-explain the situation _every single time_!
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