Dell you totally suck - Day XX
The CD you sent me didn't arrive.
Huh. We have a record of the dispatch. I wonder why it didn't arrive. Are you still at 1255 The Queensway?
No, that's the address of the @#$%& Sobey's in whose name the computer is registered, which I am trying to get changed to me.
Ah. I'll change that now.
And you have Windows 7 Premium Edition 64-bit? Wait - we sent you Home Edition 32-bit. We sent you the wrong disk. Just as well it didn't arrive, because if you'd installed that, you would have been stuck with it. Ha ha.
Ha ha.
I'm going to fire you a dispatch confirmation email.
That's one of the other things I've been waiting on for a week now. The email never arrived.
Huh. Let's try that a couple more times.
Let's confirm shall we? It's dc-zero-1? Yes. @davesbrain-with-an-s? Yes. dot-c-a? Yes. Then there's something very wrong.
Ah, I see the problem. Brian, the guy who helped you before has misspelled your email address; he's got it as davesbrian - I'm a Brian too, I guess that goes with the territory.
Does it.
OK, address changed. I'm firing off another email with a confirmation number.
...
I got the email. It is not written in a character set my computer recognizes. It is blank.
Ah. How about I just read it to you and you write it down?
Let's do that.
OK. call us when you receive the new CD. It's late now probably won't get there till Monday.
Sure.
Huh. We have a record of the dispatch. I wonder why it didn't arrive. Are you still at 1255 The Queensway?
No, that's the address of the @#$%& Sobey's in whose name the computer is registered, which I am trying to get changed to me.
Ah. I'll change that now.
And you have Windows 7 Premium Edition 64-bit? Wait - we sent you Home Edition 32-bit. We sent you the wrong disk. Just as well it didn't arrive, because if you'd installed that, you would have been stuck with it. Ha ha.
Ha ha.
I'm going to fire you a dispatch confirmation email.
That's one of the other things I've been waiting on for a week now. The email never arrived.
Huh. Let's try that a couple more times.
Let's confirm shall we? It's dc-zero-1? Yes. @davesbrain-with-an-s? Yes. dot-c-a? Yes. Then there's something very wrong.
Ah, I see the problem. Brian, the guy who helped you before has misspelled your email address; he's got it as davesbrian - I'm a Brian too, I guess that goes with the territory.
Does it.
OK, address changed. I'm firing off another email with a confirmation number.
...
I got the email. It is not written in a character set my computer recognizes. It is blank.
Ah. How about I just read it to you and you write it down?
Let's do that.
OK. call us when you receive the new CD. It's late now probably won't get there till Monday.
Sure.