Decisions, Decisions

[chi_editrix]

In 2000 I learned that my health-care provider of 25 years had been acquired by a faith-based organization that denied certain procedures for religious reasons. I felt I had no choice but to change providers. I don't regret this; I'd do it again. But it was a giant hassle. FD became ill at this time and my prescription coverage wasn't ported

Comments

[sconstant]

Unfortunately, it's the NYT who are at fault. I get the NYT emails to my gmail, and Comcast is in no way involved. I get everything else promptly, but I often can watch news coverage and read stories on the Internet about a breaking news story, and then hours later, get a NYT email announcing the story to me.

I wrote to them too, but they never replied to me. I guess because I don't use Comcast, they have no easy scapegoat or form letter to send out.

I'll note that the past few days it's been less horrible - e.g. I got an important email about the Giants beating the Packers at 10:27 PM which was sent at 10:15 PM. Still a ridiculous delay for email, but less than the several hours I've seen on other emails recently.

[x_h00ine]

I could have told you that the Giants were going to win well before 10:15, because it is VERY INCONVENIENT FOR ME that they won, and you see, it's All. About. Me.

CE: We have speakeasy for our DSL. For sure it won't be the nice, economical 3-fer package you have now, but there are other options than bit turds.

[chi_editrix]

I try to be very understanding with customer service. I'm not using the c.t. term lightly. We started out on good terms. I read her the email from the NYTimes and also gave her the url to the article I gave above. Up until that point we were communicating. But then she started reading from a script about how Comcast was committed to yada yada, and I heard it through and then just politely asked her to please read at least the headline of the article. Now she began to claim that this article was about how Comcast was *over*complying with FCC regulations involving consumer protection. I told her no, this article was about Comcast intercepting mail that was suspected of using peer-to-peer connectivity. She kept repeating that the article was about Comcast following the FCC guidelines too stringently and soon we were just talking past each other. She did not know what bittorrent meant. At this point she also mentioned that her boyfriend reads the New York Times so you see, she is not completely ignorant, she understands about

[sconstant]

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