So, we have a customer called "Pacific Northwest Axx Sxxxxx" (name changed to protect the LOL-worthy). They have a new guy there, and he called to order toner.
Robbie: Yeah, this is Robbie from PNAS, and...
Me: Excuse me, from where?
Robbie: Robbie, from Pacific Northwest Axx Sxxxxx.
Me: Ah, okay. You said something different the first time
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