Actual ticket submited through our helpdesk.

Mar 05, 2010 13:52


Ticket #xxxxxx
User - EmployeeA
Issue - Tried making an interoffice call between OfficeZ and OfficeX. Other end can hear me, but I cannot hear them. Tried calling multiple extensions to verify. Even had EmployeeB call from their phone to check to make sure it wasnt a problem with just my phone. They are having the same results.

My Response - EmployeeB has confirmed this to be an issue. So I have done everything I could think to do:
1) I Made a pot of coffee
2) I ate a donut
3) I stared at the phone in the break room really hard with one eyebrow raised.

I think the phones could “Smell what I was cooking” because I was able to call multiple people in OfficeX now and it appears to work now.

It is all in the eyebrow.
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Initial response from my boss in another office :

You have donuts in your office?

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Sometimes it IS who you work with/for.

Categories : Blog, Rants, work
Tags : Boss, Break Room, Coffee, Donuts, Eyebrow, Helpdesk Ticket, Initial Response, Pot, Submited
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helpdesk ticket, break room, rants, submited, donuts, blog, pot, work, boss, eyebrow, initial response, coffee

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