Comments | springs1: Some Servers Need to KNOW How to Take a Customer's Order

springs1

Some Servers Need to KNOW How to Take a Customer's Order

Feb 11, 2011 22:23

Some servers today don't know how to take your order in a restaurants. Sometimes, I honestly have had better luck getting my order correct at fast food restaurants at times. It's sad, it really is.

A good example, is twice I have ordered the garden salad at Red Lobster with saying "No tomatoes and No cucumbers." BOTH times, the servers made the side ( Read more... )

tipping, ranch, waiter, servers, waitress, tips, restaurants

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Rebuttal? Cont. anonymous February 20 2011, 21:32:01 UTC

"Why am I paying YOU if you don't ***CARE*** about WTF you are bringing me?" You don't pay a server to care, you pay them to SERVE. Did they serve you? Yes? Then give them a tip. All this tirade makes it so hard to believe you have ever tipped. Unless you are just constantly angry and enjoy going on a power trip ( ... )

Re: Rebuttal? Cont. springs1 February 20 2011, 23:11:49 UTC

"You don't pay a server to care, you pay them to SERVE. Did they serve you? Yes? Then give them a tip. All this tirade makes it so hard to believe you have ever tipped. Unless you are just constantly angry and enjoy going on a power trip ( ... )

Re: Rebuttal? Cont. springs1 February 20 2011, 23:12:51 UTC

"Where I work (Steel Industry), EVERYONE on a line is responsible for what comes out of that line ( ... )

Re: Rebuttal? Cont. springs1 February 20 2011, 23:32:43 UTC

"Wrong. Servers can eighty-six food or drinks, or add entrees and sides. They have more control than you think ( ... )

Re: Rebuttal? Cont. springs1 February 20 2011, 23:49:52 UTC

"The only time it's acceptable not to tip at all is when the waitstaff is verbally abusive, or never served you food ( ... )

Re: Rebuttal? Cont. springs1 February 20 2011, 23:50:42 UTC

Drink mixups, let me tell you what I have experienced ( ... )

Re: Rebuttal? Cont. springs1 February 21 2011, 00:09:27 UTC

"because of a food error, your shooting the messenger ( ... )

Re: Rebuttal? Cont. springs1 February 21 2011, 00:31:24 UTC

"Because he sees the food? Give me a break ( ... )

Re: Rebuttal? Cont. springs1 February 21 2011, 00:35:06 UTC

"And she also made the grave mistake of ASKING you if you wanted ranch AND marinara ( ... )

Re: Rebuttal? Cont. springs1 February 21 2011, 01:36:40 UTC

"I also had a waiter that once admitted he grabbed the wrong entrée from the kitchen." Again, server's fault ( ... )

Re: Rebuttal? Cont. springs1 February 21 2011, 01:41:04 UTC

If anything it's YOU that just contradicted yourself by saying it was the server's fault for our server bringing my husband a wrong entrée. Do you realize that or what? That means you are AGREEING that HE caused the problem by not comparing the written order to the food to KNOW WHICH FOOD WENT TO WHICH TABLE.

I haven't contradicted ANYTHING. My logic is very true. If you are agreeing with me, WHY are you disagreeing, then? If it's the server's fault for delivering the wrong entrée, that means it's because he was supposed to KNOW WHAT he was delivering to our table. WHY is ANY other type of mistake that you don't have to TOUCH the food to notice it ANY DIFFERENT? IT'S NOT ANY, ANY, ANY, ANY DIFFERENT!!

Re: Rebuttal? Cont. springs1 February 21 2011, 01:55:39 UTC

The main thing you aren't understanding is that if it's on the menu already, the person is supposed to get that said item, unless the customer specifies SPECIFICALLY by stating that they don't want it by saying just that or substituting or saying they want this instead of that ( ... )

Re: Rebuttal? Cont. springs1 February 21 2011, 02:07:42 UTC

When I order, I think about what I read in the menu description and then order from that. I read I would get marinara, so when I ordered ranch, I expected both since the menu stated I would get it. THEY assumed, NOT ME, THEM. They also didn't know their menu very well nor actually **LISTENED** to WHAT the customer ordered. I didn't say anything about a substitution of any kind or anything like that.

Same thing with the sandwich. I didn't mention the lettuce and awesome blossom strings since they **CAME** on the sandwich without me having to say so.

Now do you get how these type of servers, yourself included, are ASSUMING, NOT LISTENING to WTF the customer ordered, and are NOT comparing the MENU to WHAT was being ordered?

I ORDERED CORRECTLY, THEY didn't LISTEN!!

Re: Rebuttal? Cont. springs1 February 21 2011, 02:53:05 UTC

When you say stuff like this "This shows you just ignored my point. The server doesn't touch a ticket again 90% of the time. Why? Because a chef just compared a written order to the plate, and the expediter just compared the written order to the plate. The server just relays the order to the kitchen, and the food to the customer. Typical 'shoot the messenger' ordeal ( ... )

Re: Rebuttal? Cont. springs1 February 21 2011, 03:01:34 UTC

Do you also realize that my husband got fries when he ordered a baked potato as well as the completely wrong entrée? So how is getting the side dish wrongly brought out by the server in this case *ANY* different if the side dish was only wrong, huh?

IT'S NOT!! What a contradictory person you are, for real!! IDIOT, because you don't realize when you are contradicting your own logic, don't know what comes in a caesar salad(which onions DON'T come in this salad either BTW), don't know how to place an order, always assume that someone can't order other sauces, don't know the menu of the place you would be working at, don't know how to take an order, etc.

Re: Rebuttal? Cont. springs1 February 21 2011, 03:31:54 UTC

I said: "It's not the expo's fault you brought me the food with obvious things wrong,..."

Then you said rebuttal: "Yeah, it's his fault. His entire job is to watch the plates, compare them to the tickets, and organize the tickets based on time to the window."

Then you say "Again, server's fault." When I said "I also had a waiter that once admitted he grabbed the wrong entrée from the kitchen."

That means the wrong entrée was an obvious error and you **AGREED** with me that it was our waiter's fault, well, GEE, you just caught yourself in a LIE HERE, didn't you, since a wrong entrée is a VERY OBVIOUS ERROR, isn't it?

You say I contradict, I didn't, YOU DID ALL OVER THE FUCKING PLACE.

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