Some Servers Need to KNOW How to Take a Customer's Order

[springs1]

Some servers today don't know how to take your order in a restaurants. Sometimes, I honestly have had better luck getting my order correct at fast food restaurants at times. It's sad, it really is.

A good example, is twice I have ordered the garden salad at Red Lobster with saying "No tomatoes and No cucumbers." BOTH times, the servers made the side

Comments

Re: Rebuttal? Cont.

[springs1]

"And she also made the grave mistake of ASKING you if you wanted ranch AND marinara!"

How is that contradictory when the MENU states it comes with it when it doesn't COSTS the customer more money nor does it AFFECT ANY OTHER PART OF THE FOOD, that's why there's no NEED to ask if I want both? I am ORDERING BOTH when I order the mozzarella sticks, because that item according to the menu COMES with marinara, so even if I ask for another sauce, that has ZERO to do with no wanting the sauce it came with if the customer never said they didn't want the marinara.

Why bother asking if there's no point to it? For example, let's say I didn't want the marinara, well, I don't have to send my mozzarella sticks back just because I got another sauce. I also won't be getting CHARGED for it at Applebee's since Applebee's has NEVER charged me for extra condiments before. So WHY bother asking if I want both if it really isn't going to make a huge difference if the person gets both if they only wanted one, huh? I just want to know WHY? WHY do you care if the customer is PAYING for that marinara ANYWAY, so it's only getting the ranch for free, not the marinara.

So how is it contradicting if it's not affecting the customer in any manner that really matters really. I have had cocktail sauce and ketchup given to me in a container at Red Lobster, SO, I just move the crap. I don't want the stuff, but it isn't touching my food for me to really give a shit if it's there or not. The time it takes to take it off the plate is 2 seconds and if that really bothered me, I would have just ORDERED in that manner saying NO KETCHUP, NO cocktail sauce. I mean really. I don't mind getting more sauces, I mind not getting the sauces I do want. if I don't use it, SO WHAT? No skin off my back since it's not costing me anything more and it's not affecting the taste of my food any. That is SOOOO DIFFERENT than a burger that would have to be remade if something is wrong on it such as mustard that they'd have to remake the entire thing. NOW do you get what the HUGE DIFFERENCE IS? An extra sauce I don't want isn't going to affect me but 2 seconds worth and I could just give it to the server when they bring my food if it bothers me on my table, big freakin deal. Now when I don't have the sauce I did order, then that's getting my order wrong and now I have to wait to eat. It's a big deal if they have to remake my entire sandwich or burger though. GET THE DIFFERENCE HERE? Also, if it's 2 side dishes I am ordering and the meal comes with one, YES, as a server, it's best to ask for example "Do you want fries AND a baked potato or just a baked potato", because not only does it affect the customer's order significantly by maybe misunderstanding what they meant either 2 side dishes or substituting the fries it come with for a baked potato, but it also COSTS more to get an extra side dish, so YES, asking in those situations is very helpful. Asking just because I order a sauce with an item isn't helpful if I don't get charged for the extra sauce and my food itself isn't affected since the sauce is completely on the side in it's separate container.