Thanks to the hundreds of you that e-mailed BT about our broadband problems, I can now confirm that BT reconnected our service at 9.30 a.m. today.

BT's complaints dept were inundated with e-mails about their mistake and acted promptly for once to sort it out. Shame they don't act promptly UNLESS they get hundreds of complaints!

Ofcom, the telecoms ( Read more... )

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