"The customer is always an asshole!"
Top 5 Reasons Why "The Customer Is Always Right" Is Wrong
I love this article; it's spot on. Who wants to deal with asshole customers? Not me. Customers (guests, patrons, whatever) who believe that they are always right are almost always wrong. They're angry, they're abusive, and no one wants to deal with them. They make the employees unhappy, and if the employees are unhappy, it's the business that suffers.
Bedtime now.
I love this article; it's spot on. Who wants to deal with asshole customers? Not me. Customers (guests, patrons, whatever) who believe that they are always right are almost always wrong. They're angry, they're abusive, and no one wants to deal with them. They make the employees unhappy, and if the employees are unhappy, it's the business that suffers.
Bedtime now.