Seriously, what is with the callers at work today? I have had the dumbest/strangest/oddest calls today.
Call 1: "What's 'Member Services'?'
(Seriously? Who can't figure out what Member Services is just by the NAME of it?)
Call 2: (very first thing said to me after answering the call) "My account number is...."
Me: Okay Ma'am, I'm going to get you to
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