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[noodledays]

What's the dickest thing you ever did or said to a service/retail person? In hindsight, was it fully deserved or was something else playing into your actions?

For those of you who've worked in service/retail, what's the dickest thing you've ever done/said to a customer? Was it fully deserved?

Comments

[rhetoricians]

I'm always really nice to people who work in stores and food. :/

[atomicide]

me too.

[eidna]

me too

[noodledays]

I try to be, but if they act like they don't care what I want or need and show no interest in helping me, I can start to get pissed.

[bellapalmera]

I think the worst thing I've said to someone was some person who called my house once and was probably a telemarketer but they had a heavy accent, and after they got done with their spheal I said "yo quiero Taco Bell" and hung up. I was like 11 and at the time thought I was hilarious but that was just a really stupid thing for me to say.

I really wasn't that mean to customers... I was rude to someone on my last day and they were all like "Ew, she is NASTY. I don't want to eat here" and left. I didn't mean to be rude at all, and I knew my tone had come out meanly, but I did not care if they wanted to leave. It was fucking Burger King and I had already worked like 6 and a half hours with no break and omg FUCK BURGER KING.

[thewalkingman]

When my Xbox 360 got the Red Ring of Death, I took it back to Futureshop (the Canadian Best Buy) and told them to give me a new one. They told me that they couldn't give me a new one because of a deal that Microsoft apparently has with stores selling 360s that all defective machines have to be sent directly from the customer to Microsoft to be fixed. Microsoft sends you a "coffin" which is a prepared box designed to ship 360s and you are supposed to mail it back to them yourself and wait for them to either fix it or send you a new one. I knew this before I took it back but I wanted to try and exchange it anyway. The lady was very nice in explaining how their hands were tied and so I said to her "Look, I'm not leaving until I get a replacement. So we can either argue about it and it can turn into a big scene or we can make this happen. So in order to avoid that, I need to talk to whoever can make that happen

[qa]

I did too.

No, you are not special.

[thewalkingman]

I'm not usually like that, but I bought the friggin extended warranty. And I was very nice about it.

Also, I used to work at that Futureshop. I knew they could do it.

[qa]

I don't, unless you count being snippy with people I work with who are stupid and annoying.

Probably putting someone on hold and then saying we didn't have X without going to check because I was too busy to do it.

[monotonousglory]

Yeah, pretending I can't cook anything because the machines are off(and they really are) when I could probably ask the guys in another section of the kitchen to do it. Screw that though, it's not their job. Although I'm supposed to ask... screw that.

[monotonousglory]

Yeah this is also only when it's busy/at the very end of the night. I don't do it if I'm just screwing around cleaning stuff.

[qa]

Yeah, or I have a line of five people waiting to check out and lord knows what the other two people in the store are just as busy as I am, sorry...don't feel too guilty.

[anonymous]

I don't think I've ever said anything rude to a service/retail person. I generally say very little to people I don't know, and I am pretty terrified of being outwardly rude to people even if they deserve it.

I was a grocery bagger for a while, and I think the only thing remotely dicky I ever said to a customer was when I told a couple of ~11 year old boys that they needed to stop playing with the motorized carts.

/wuss