Update on my internet situation, for those who might want to hear.

[thenakedcat]

Told y'all on March 23rd that internet was out in my co-op house because Comcast is a bunch of egg-sucking pissants who can't pee straight without instructions--to take a line from the late, great Molly Ivins. At that point it had already been out for 10 days

Comments

[quakey]

Suck. >_< The cable company richly deserves their reputation...

And WTF ... unless there's something in the contract that says "you shall limit your usage to X Mb per month" then how are they justifying having issues with bandwidth usage? (Perhaps that translates to "you were filesharing, die"?)

[thenakedcat]

Comcast apparently has a lower customer service/satisfaction rating than the IRS. THEY MUST MAKE A SERIOUS EFFORT AT IT.

We paid for a certain connection speed, with unlimited bandwidth. Apparently there's a clause in the contract that requires "moderation of use" but does not put any numerical definition on it, and allows the company to terminate anyone they deem to be engaging in "immoderate use". It COULD very well be being used as a proxy for filesharing. I have heard accounts of customers being warned they were verging on suspension (which we WEREN'T), and then contacting Comcast to ask how to get back in goodstanding and not getting ANY ANSWERS AT ALL.

[quakey]

Actually, I'm suddenly remembering my own experiences with them a number of years ago. >_< It also involved about a month without Interwebs ... though in that case it was simply a matter of convincing them NO I didn't have signal, YES I was quite sure it was not my fault, and COULD THEY PLEASE come back out to FIX it?

*thumbs up to moving out and having the problem become moot*

[thenakedcat]

It took Geoff like FOUR HOURS on the phone to get to the level of tech support where they weren't asking him, "Are you sure the modem's plugged in?" And this was for a freakin' BUSINESS account.

I'm treasurer for the house, and I can tell ya for certain they are NOT getting a bill paid until this ends.

[thenakedcat]

*hugs kitten* It's just getting SO tiring doing all my work and surfing in the basement or hiking to the computer lab.

Well, I move out at the end of this month, so the problem will be resolved as far as I'M concerned then. The house can go fuck itself after that.

[hidden_gems]

Rosenblade!Daddy says that he happens to have a truckload of rotting rodents handy and would be happy to dispose of it.

[thenakedcat]

They RICHLY deserve that.

[hidden_gems]

Daddy says they deserves a double dose!!

*goes off in search of another truckload of dead stuff somewhere*

[laurabryannan]

Grrrrrr!

Can't recommend a manual, but I'll hone my katana for you.

[thenakedcat]

Hmmm, weapons....some of our kitchen knives are pretty wicked, and we've got plenty of beer bottles to break the ends off of...

[ladyclodia]

Omg, that really sucks!

Looks like you could use some of Kuukaku's firepower right about now. Although, I think the Comcast people have their heads so far up their asses that they wouldn't even notice. DX