O the stupid!

[kukla_red]

This is why I hate having to be on the customer side of a help desk transaction.

I have a little HP all in one printer at home.  I bought it last November, it never seemed to work properly but I didn't ask much of it so I wasn't too concerned.  Then it stopped working all together.  Computer couldn't find it with the USB cable or on the wireless

Comments

[ladynisa]

Out of curiosity, have you read Queen of Wands, specifically Kestrel's adventures to similar stores?

I feel for you though. I've had similar stupidity from the same store. I asked once where the wireless network cards were and the guy directed me to video cards... when I told him these were in fact video cards, he suggested I get a Mac. *eye twitches* I now refuse to shop at said chain for anything other than the occasional DVD that I can't find anywhere else.

[kukla_red]

No, I haven't heard of that. Can you point me to a link? Sounds like something I would appreciate.

I generally have had pretty good experiences at Big Yellow, surprisingly enough. But jeez... I stood there last night and looked at the printer cord and realized what they'd done and I almost lost it. There was a couple being helped next to me and when they were done (and I was still sitting there) she came over and said she was amazed at the stupidity. Not sure who to blame but it doesn't really matter, does it?

Nother sigh.

[ladynisa]

http://www.queenofwands.net/

You'll have to click through it, ebcause there's no way to search, but its great. :D

[kukla_red]

Thanks!

[brotherflounder]

*cough*buy it from NewEgg next time*cough*

[yanni85]

all in one printer

Found your problem. I've seen nothing but problem with those things.

[ladynisa]

Maybe I've jsut been lucky, but those 99 dollar printer/scanner/copier/fax HPs have always worked really nicely for me.

[kallell]

same thiong here.
granted i got a used laser for $75 and dont use it much except fopr things that NEED color

[xforge]

We've had an OfficeJet at the house for like, 3497340760862 years and it's never given a peep of trouble.

Except the drivers SUCK. But never mind that now.

[innazim]

heh. that "can't open another box" policy is so inane.

once years ago i bought a stereo system with everything in one fairly compact unit, plus speakers (4) and remote control. when the cd turntable ate my CD the second day i had it, i took the unit back to the store and they wouldn't open another box and swap it out for me. if i'd brought the ENTIRE set in, they'd have given me a different set, but it was unwieldy with 3 flights of stairs and snow on the ground. so i left the central unit with them for "repair"... when the 30-day return period was about to expire and i still didn't have it back, i boxed up the remains and returned them for a full refund, then went and bought a similar stereo at another store.

a couple of months later, i got a call from the original store saying my stereo was repaired and available for pickup. you know, the one i no longer owned? i was tempted to pick it up and sell it to someone who already had speakers. teh stoopid hurts. make it stop.

[mattcaron]

Does it not use standard PC power cable? If so, do you not have enough of them lying around to wire a small city for power?

[kukla_red]

No, it doesn't use a standard cable. That would be too easy.

[vagrant_ed]

I just take them off of the display models. Almost all HP ones are interchangeable now.