Me: "TSS. Good afternoon."
Them: *silence then confused muttering*
Me: "Hello? May I help you?"
Them: *ear piercing tones as they begin punching buttons*
Me: "I'm sorry, I think you may have the wrong extension."
Them: "Hello?"
Me: "Hello."
Them: "I'm looking for my voicemail...?"
Me: "I'm sorry, sir. This is the TSS help desk. I think you have the wrong
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