Mailer Daemon / Failed Delivery Test For Inactive Accounts

Nov 26, 2009 01:27


Title
Mailer Daemon / Failed Delivery Test For Inactive Accounts

Short, concise description of the idea
Send a mass e-mail to inactive accounts. For those where a mailer daemon / failed delivery message is received back, flag the journal for deletion.

Full description of the ideaThere are currently 22,025,963 accounts that are not active in any way ( Read more... )

account deletion, inactive accounts, § no status

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Comments 24

lassarina November 27 2009, 04:12:29 UTC
No, for a huge variety of reasons already listed.

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lied_ohne_worte November 27 2009, 06:14:17 UTC
No. I've been doing Support for several years, and one of the most common requests we got was the "I haven't logged in for years, and my email is not up to date, how do I log in?" one. Additionally, there are quite a lot of users who are using their account in "invisible" ways, like for example to read the friends list, and who do not have a working email address any more because they don't care about notifications. One other type of request we often got was: "I've always been automatically logged in, but now I have a new computer, and I don't know the password, and I don't have an email address", which shows that people like this do exist ( ... )

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azurelunatic November 27 2009, 09:01:23 UTC
Internally, LJ would be able to create tools to determine whether a user is logged-in-active (versus logged out and just using their friends list as an aggregator to read public content) because LJ has the ability to display to users their own logged-in active sessions. If there has been no activity (I can't remember off the top of my head what LJ considers "activity") in 60 days, even for a "remember me" login session, the login session expires. If a user does not currently have a logged-in active session, and has not had one in X amount of time, LJ can be sure that they're not logged-in invisible users. I don't know what logic is currently used to move people to the inactive cluster, but I imagine something like this might be involved. (Brad said, some years ago, that it was 6 months to a year of inactivity. http://community.livejournal.com/lj_maintenance/60984.html... )

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kayt_arminta November 27 2009, 19:44:59 UTC
What about those that are dead and we keep their journals up for a shrine? What about those that lose internet connection for a few months because they have money to pay for it. Just no. No deletion of old journals, it causes more heartache and headache than deleting them.

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azurelunatic November 27 2009, 21:03:49 UTC
I am personally against deleting inactive journals.

If they ever made a policy to allow deleting inactive journals, that policy would have to exclude accounts in memorial status from being deleted. (If you're not familiar with it, family and friends of a user who has died can email Support and an admin or employee can change the status of the journal; the account type will then say "Memorial" on the profile.)

If it did happen, I don't think a few months is sufficient time either.

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-1 mlady_rebecca November 27 2009, 06:46:25 UTC
1. I'm a firm supporter in "LiveJournal does not delete accounts for inactivity."

2. Even if the email is no longer valid, the user could still know the password or have a secret question set up. The account is not necessarily inaccessible.

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kayt_arminta November 27 2009, 19:42:16 UTC
No, minus eleventyone, totally no.

There are tons of journals for people who have passed on that we keep up as a shrine, or what about those people who for, just for those months, don't have internet connection and can't change their e-mail address's because of monetary reasons? And what of those that create LJ's just to read other people's LJ's because they're flocked. No entries there, do they deserve deletion just because they don't want to tell us about their bitchy mom and sick dog? Just no. Nonono.

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thelittlevoice November 27 2009, 21:13:06 UTC
I'd be curious to see how many are actually inactive given specific criteria. My guess is a lot.

And I think some of the people in this post may have missed what you are getting at...no posts, no comments, no friends, no communities...nothing. Those who are dead or don't have internet access would be excluded because at one point those journals would have had activity. Thus, they would have never be flagged and analyzed for deletion.

Personally, I've been waiting three+ years for a journal which fits the criteria of no posts, etc.. I have a notification set-up should it ever be deleted...but it will never happen. LiveJournal will probably never do anything for inactivity even if there is a monetary angle from which they would benefit.

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