I'm posting on behalf of my friend. She has a sidekick slide and it has been restarting a lot. It was my understanding that a lot of sidekick slides had this defect so I told her to call tmobile and they should give her a new one. Tmobile is telling her she has to pay 100 dollars for a new one
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And I'm pretty sure they get a free upgrade to an LX.
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anyway, yes there was a defect like this with a batch of slides. the battery was made too small so they would pop out when you slide it open/shut. t-mobile did a recall and everyone who had slides and decided to send it in, got a free upgrade to an LX. now the slides are back out so she should be able to return hers for a new slide, the 14 day thing really has nothing to do with it because either way her phone is under warranty for a year so if her phone is messing up and she hasnt dropped it or had it exposed to any water or any other liquid, then its not her fault and theyre supposed to replace it..free of charge.
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If its not the screen, it could just be the extremely common issue with most sidekicks where the memory is the issue.
You need to clear the broswer memory every two weeks or so to avoid crashes and restarts. Of course, this isn't in the manual.
This is accomplished by going into the menu while in the browser, going into settings at the bottom and clearing cache and history. Not the cookies.
This could be the real issue if its not the slide.
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E-X-C-H-A-N-G-E
Because in reality whether its a sidekick or nokia having a well known problem or something unheard of as long as there isn't any obviously inflicted damage they owe you a properly working device period.
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