So, yesterday, I combed through the help files for our banking software, looking for information on the changes made to a report in the latest version. After several hours of RTFM, and locating some wonderfully detailed information on the report that did not include the recent changes, I logged a call to their support saying "I can't find this
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They need to RTFQ. (Read the F***ing Query.)
Jeez.
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Manuals also kind of suck as a way of finding out things you don't already know.
...Apple manuals especially. I've basically given up on trying to parse their help files, since trial and error is usually faster and (as a bonus) actually gives correct information.
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