Don't buy anything from indoo.com
On September 5, I ordered a copy of _A Hatful of Sky_ from indoo.com (a half.com seller) for $7.16.
They had 95% positive feedback, but I wish I'd looked at the negative feedbacks--they were for failed orders and ignored emails. Considering that half.com makes it somewhat difficult to leave negative feedback, I should have realized that 5% negative probably indicates a higher rate of unsatisfactory transactions.
At some point, well after it was due to arrive, I emailed them. No reply.
I'd pretty much written the thing off, then I got a refund for $2.25. When I emailed them about it (no insults, but I admit, no courtesy either), they said
there was a 15% restocking fee and $1.42 postage. Even with their deductions, I'm still $2.42 short.
On the one hand, it's a small amount of money. On the other, I'm feeling insulted as well as ripped off.
They had 95% positive feedback, but I wish I'd looked at the negative feedbacks--they were for failed orders and ignored emails. Considering that half.com makes it somewhat difficult to leave negative feedback, I should have realized that 5% negative probably indicates a higher rate of unsatisfactory transactions.
At some point, well after it was due to arrive, I emailed them. No reply.
I'd pretty much written the thing off, then I got a refund for $2.25. When I emailed them about it (no insults, but I admit, no courtesy either), they said
there was a 15% restocking fee and $1.42 postage. Even with their deductions, I'm still $2.42 short.
On the one hand, it's a small amount of money. On the other, I'm feeling insulted as well as ripped off.