Comments | nancylebov: Don't buy anything from indoo.com

nancylebov

Don't buy anything from indoo.com

Oct 27, 2005 14:56

On September 5, I ordered a copy of _A Hatful of Sky_ from indoo.com (a half.com seller) for $7.16 ( Read more... )

Comments 59

wings13 October 27 2005, 19:30:19 UTC

Wait... you didn't get the book, but they charged you a restocking fee? How do they justify that???

filkerdave October 27 2005, 19:37:06 UTC

Urmn...

A restocking fee and postage on something they never shipped?

mneme October 27 2005, 19:37:43 UTC

IANAL, but yes, this is fraud.

nancylebov October 27 2005, 20:13:09 UTC

I don't know for sure that they never shipped it. It's conceivable that it was shipped but was returned to them.

filkerdave October 27 2005, 20:19:53 UTC

But something you never got.

Thread 10

dcseain October 27 2005, 19:38:53 UTC

What mnemex said. That just ain't right. At all.

dcseain October 27 2005, 19:40:04 UTC

At minimum, you should complain the the state Attorney General's office (or being you're in PA, perhaps it the Commonwealth's Attorney's office, as it is here in VA.)

nancylebov October 27 2005, 20:58:26 UTC

I'm not sure what I want to do at this point. I've filed negative input. It's past 45 days, so Paypal isn't listening. Ebay isn't interested in transactions under $25. I'm not sure how much trouble it is to bring the government into this, nor whether anything significant is likely to happen to indoo.com as a result.

kgbooklog October 27 2005, 21:49:38 UTC

The Better Business Bureau may be interested. I've never dealt with them myself, but part of their purpose is to resolve complaints against businesses.

cellio October 27 2005, 20:24:59 UTC

I ordered something through half.com once that never arrived (something in the $100 range). It took forever -- and invoking the Attorney General -- to get a refund from them after the seller went silent. His feedback had been previously good and then apparently he stiffed a bunch of people all at once, but even that didn't get half.com's attention.

I have not shopped with them since.

nancylebov October 27 2005, 21:00:51 UTC

I think you have a point.

It's possible that someone had fraudulently taken over a legitimate sellers reputation. Even so, half.com should have more concern with something like that happening.

quarkwiz October 27 2005, 22:02:28 UTC

Wait. So...you still don't have the book? Are you in need of a copy? If so, let me scrounge here at the office. That's one of our titles. Let me know if you want one, okay?