Comments | metawidget: I despise my bank

metawidget

I despise my bank

Jul 04, 2006 19:59

So, I sign up for e-bills and check the "send me e-mail when bills arrive" option in March. I keep getting enough paper bills to impart a feeling of keeping up, but my phone/Internet bill keeps piling up in my e-bill thing without a single e-mail. Three days before they pull the plug, I call to change some stuff and am informed that they can't do ( Read more... )

comment explosion, rant, cat, stupidity, galloping incompetence

Comments 7

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Re: ING Direct? metawidget July 5 2006, 04:01:09 UTC

I have... and I have GICs and a savings account with them :)

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dzuunmod July 5 2006, 04:07:31 UTC

Their headquarters is called "Complexe Desjardins", and a friend of mine refers to it as The Complicated Gardens.

hub_ July 5 2006, 14:58:06 UTC

Desjardins is one of the most common last name in "La Belle Province" aka Quebec.

ramou July 5 2006, 12:27:11 UTC

I've had quite good luck with BMO, and although they're named after this city, I've found them to be everywhere. I've also heard good things about TD.

Scotia was nothing to write home about (and you can never find one). RBC screwed me over for my company account for many years. CIBC has stupid policies for a bank, wherein your account is tied to the branch you opened it in and you can't do squat elsewhere.

joenotcharles July 5 2006, 14:17:10 UTC

I've found President's Choice to be excellent, although it's apparently run by CIBC behind the scenes, which might affect your decision. (I don't know exactly what the relationship is, since all their accounts, investments, and web interfaces are entirely different, and they have their own support personnel - I think it's probably just that they're backed by CIBC for stuff like fraud and securities laws.) I keep getting conflicting reports on whether it's available in Quebec, but I'd say it's worth checking out.

hub_ July 5 2006, 14:57:09 UTC

Stay away from desjardins... I have had a lot of horro stories:

- freezing checks amount TWICE. That means the money you already have, you no longer have it until the check is cleared
- refusing to provide me a credit card unless I pre-pay it. Probably does not apply to you
- when closing my account, they didn't even ask for an ID or a PIN with the atm card. They gave me my money, nothing else. And you want to trust them for that?
- not couting: unable to take note of an address properly, unable to order checks without asking them twice, etc.

hub_ July 5 2006, 15:00:07 UTC

And I forgot: when getting a store charge card that goes through "Accord D Desjardins" they were unable to do the credit check properly so they declined it, until I called them.
(I won't add that the store people were morons because they never called me and they gave away the delivery slot, which means that I will never go there again)