Comments | lushcosmetics: Shipping Questions

danu_scathach in lushcosmetics

Shipping Questions

Feb 10, 2010 12:46

I was hoping to surprise my boyfriend for Valentine's with getting him some of the Sonic Death Monkey shower gel, since it's his favorite. He didn't know that once stuff has been discontinued, you can still usually purchase it on the website. The US site didn't have any in stock, but I saw the UK one did. Clearly I should have planned things better ( Read more... )

shipping

Comments 5

there_she_went February 10 2010, 17:48:59 UTC

Shipping to the US? Yeah, my UK packages I've long since received (we're talking April 09 here) still say pending.

danu_scathach February 10 2010, 18:13:27 UTC

Ahhhh okay that at least makes me feel a little better.

I wonder why they don't update the status though. I bet you it'd cut down in the amount of annoying customer service calls they probably get.

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danu_scathach February 10 2010, 18:15:27 UTC

This was my first time ordering from the UK site, so I wasn't sure how things normally went. But I do feel better knowing that this is normal. I'm so crossing my fingers it gets here in time, but knowing that my order isn't still pending and that it will arrive at some point is better than nothing.

ledh February 10 2010, 18:14:08 UTC

UK site keeps saying pending forever and ever, so don't worry about that. from what i've heard it seems to take about 2 weeks to get things to the US...

(and epic, a lush-loving bf, nice one Dayna ^^)

danu_scathach February 10 2010, 18:17:05 UTC

(Thanks :) - he really is a keeper)

Yeah I had read on here about it sometimes only taking 10 days, which had me super excited. I just didn't know about this continual pending business.