FAQ #17 seems to have a redundant bullet point which doesn't seem required as the sentence is contained in the second bullet point:

I.e. "Lost username emails are only sent to the email address currently listed on your account."

faq211: removed

"Recent Password Reset: If you recently reset your password, try copying and pasting the new password directly from the email. Additionally, leave any spaces out of your highlighting because spaces will cause an error when entering your password ( Read more... )

This is regarding FAQ #17ORIGINAL wording ( Read more... )

Per this thread in this post. It might be a good idea to get rid of the word "retrieve" from FAQ 17's title altogether. I was thinking something along the lines of, "What can I do if I've forgotten my password or username?"

Sound good?

And again!

FAQ104: Moved validation into the summary, removed half the links in the "what can I do now??" to pare 'em down to the bare minimum sort of thing.

FAQ245: Removed the "you must be logged in" (the page errors and tells you to log in, our users aren't THAT stupid). Removed the "this has no relation to invite codes" bit. Removed the "you ( Read more... )

I think there's an error in this line.

"1. Type an email address in the field to test whether the email address can receiving the lost password email."

Cheers.

FAQ 17-- How do I retrieve a forgotten username or password?

Since you no longer retrieve a password, I'd suggest changing the title of this FAQ to:

"How do I retrieve a forgotten username or reset my password?"

The FAQ itself is clear from the start that it's a reset, so the title might as well reflect that too. :)

Prompted by ymf, and assisted by the ever-helpful testing of ymf and llbbooks, the information on validation in FAQ 17: Lost Username or Lost Password has changed ( Read more... )