accounts

Jun 25, 2006 16:01

And again!

FAQ104: Moved validation into the summary, removed half the links in the "what can I do now??" to pare 'em down to the bare minimum sort of thing.

FAQ245: Removed the "you must be logged in" (the page errors and tells you to log in, our users aren't THAT stupid). Removed the "this has no relation to invite codes" bit. Removed the "you ( Read more... )

faq18, status-resolved, faq245, cat-accounts, faq127, faq104, faq19, faq71, faq167, faq11, faq17, faq16

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Comments 12

anotherdream June 25 2006, 22:18:02 UTC
I don't like the change made to #127, because now that FAQ - nor any other! - no longer addresses the reserved username error in any useful way. Now they are only mentioned in regards to underscores, leaving users puzzled when the error comes up with anything else. Plus I don't really fancy the way that's worded either - it sounds like "you can't do this, because you get an error". Well, duh. I'm sure they'll notice the error themselves... ;)

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burr86 June 25 2006, 22:19:04 UTC
Do people really try to create lj_, s_, ext_, or ex_ accounts with any sort of regularity?

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anotherdream June 25 2006, 22:26:35 UTC
I have no idea, but I don't really see a reason why it *shouldn't* be documented in the FAQ. It doesn't take much space, doesn't seem like confusing information to me, and it's not any kind of top secret classified info either (nor should it be). :)

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burr86 June 25 2006, 22:38:46 UTC
I'd rather leave it out -- we use this bit of the FAQ in other places to say "here are the restrictions", and I'm willing to sacrifice 100% accuracy for the sake of clarity. People aren't likely to run into the lj_ or ext_ errors as much as they would with __, so while it's theoretically good to document it, I'd rather include the information that actually affects the vast majority of people, and leave out the rest.

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bridgetester June 26 2006, 05:18:34 UTC
I think it would be good to leave the comment anonymously bit on, because that would automatically trigger a message to the right account, without them needing to type all the addresses in.

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burr86 June 26 2006, 05:20:24 UTC
That's already covered in the first bit though, no? "If you do not remember which email address you used with the account" etc.

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bridgetester June 26 2006, 13:39:38 UTC
Hmm... Yes, technically, but sometimes comment emails get through when password changes don't, and this way they could yell at their provider about filtering the password emails.

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burr86 June 26 2006, 20:18:56 UTC
Eh, that still strikes me as overkill for this FAQ.

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ymf June 27 2006, 07:44:08 UTC
i definitely like that bit about inactive accounts. thanks (= and i do remember one request a few months back about clusters..

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