Comments | lief_lj: Lief Order Resolution Centre

klanaide in lief_lj

Lief Order Resolution Centre

Feb 03, 2011 13:45

I was finally able to reach tikim3!

If you have problems with your current order; please let me know by submitting the below form.
Note that tikim3 is very busy and she'll not be able to resolve everyone's problem right away. I will send her urgent requests first; please check back this page for future updates.

Important Update 0209: Read more... )

+announcement, +customer service

Comments 35

anonymous February 3 2011, 19:52:29 UTC

klanaide February 4 2011, 02:49:47 UTC

Listed you. Please let me know if you receive your order.

marthaness February 4 2011, 17:31:50 UTC

I paid for EMS shipping, so shouldn't there be an EMS tracking number? I think that would make it easier for you to find the location of the package :3

klanaide February 5 2011, 16:05:43 UTC

I'm not the one sending out packages. :)
It's just in case that you happen to receive your package before I remind tikim3. I found that it works better if I give her bite size reminders otherwise some requests will be left out.

Thread 8

anonymous February 3 2011, 20:02:43 UTC

klanaide February 4 2011, 02:50:19 UTC

Listed you. Please let me know if you receive your order.

anonymous February 3 2011, 22:12:59 UTC

klanaide February 4 2011, 02:53:07 UTC

I'm very sorry for making you wait so long.
I have checked my Sacred Night reservation master invoice list and you are listed there. I believe there are about 10 people who haven't still been invoiced from the list. tikim3 said she'll invoice them, so please wait a week or so.

candythreads February 11 2011, 06:00:52 UTC

It's been a week and I haven't heard anything.

klanaide February 11 2011, 18:32:54 UTC

Erm.. she told me she sent out invoices. D:
If you wouldn't mind receiving one from another customer, you can go to the link where it says "Important Update 0209" and sign up there. I will then try to locate a dress for you.
Have you been getting the group e-mails?

Thread 5

anonymous February 4 2011, 02:21:47 UTC

klanaide February 4 2011, 02:50:33 UTC

Listed you. Please let me know if you receive your order.

tian_shi February 16 2011, 03:26:42 UTC

I received the package today. Thanks for being the liaison.

klanaide February 17 2011, 04:44:44 UTC

Thanks for letting me know. :)

anonymous February 4 2011, 02:55:54 UTC

klanaide February 4 2011, 03:01:36 UTC

Hi again Krystal,

It turns out tikim3 did send you the Aster Cafe Skirt that was supposed to be someone else's.

I have suggested to give you a little bit of discount on your Sacred Night reservation, as well as deduction of postage it would cost you to send the double order back to us.

I will let you know as soon as I have more details.