Comments | lief_lj: Lief Order Resolution Centre

klanaide in lief_lj

Lief Order Resolution Centre

Feb 03, 2011 13:45

I was finally able to reach tikim3!

If you have problems with your current order; please let me know by submitting the below form.
Note that tikim3 is very busy and she'll not be able to resolve everyone's problem right away. I will send her urgent requests first; please check back this page for future updates.

Important Update 0209: Read more... )

+announcement, +customer service

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anonymous February 3 2011, 19:52:29 UTC

klanaide February 4 2011, 02:49:47 UTC

Listed you. Please let me know if you receive your order.

marthaness February 4 2011, 17:31:50 UTC

I paid for EMS shipping, so shouldn't there be an EMS tracking number? I think that would make it easier for you to find the location of the package :3

klanaide February 5 2011, 16:05:43 UTC

I'm not the one sending out packages. :)
It's just in case that you happen to receive your package before I remind tikim3. I found that it works better if I give her bite size reminders otherwise some requests will be left out.

marthaness March 15 2011, 13:03:29 UTC

Hello again! I was just wondering if there was any new information about my order? Winter is over here in the USA so now I won't be able to wear this jsk until next winter, but I still want the jsk that I paid for. Please let me know what's happening when you have time? Thank you or your help.

klanaide March 22 2011, 05:44:24 UTC

Hi, I'm sorry for taking so long. LJ notifications are being weird and I just received over 20 of them that I haven't past two weeks. D:
You've still not received your package? I believe tikim3 might have missed yours, so I will ask her to re-send it. I'm sorry that you had to wait such a long time.

marthaness April 10 2011, 22:03:27 UTC

Hello again! It's been almost three weeks since I last spoke with you about my missing dress, so I thought I would check in again. Have you heard anything from tikim3 yet?

I paid for my dress many months ago, but I was never sent an EMS tracking number and the dress never arrived. Is there anything else to be done? I know it's not your fault because tikim3 is very busy, but I'm starting to feel as though I've been cheated and I'm getting seriously worried that I spent all that money for nothing.

Thank you for your help...

klanaide April 11 2011, 21:13:43 UTC

I've sent her multiple e-mails but got no answers back. D: She keeps repeating this... "MIA for a few weeks then suddnely coming back to solve a few issues (not all)" behaviour, so I am think she'll get to it eventually--I don't think she intends to scam anyone. :(
I'm really sorry that her business practice is unprofessional. I keep trying to explain this is NOT how she should be doing things but it doesn't seem like it's working.

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