Comments | kyogres: ebay and half.com dilemma

kyogres

ebay and half.com dilemma

Nov 15, 2011 15:25

A question to all of you who sell on ebay: what does it mean when a buyer marks a payment as sent?

I sold an item on November 9. The buyer hadn't paid by the 11th, so I sent them an invoice. On the 13th, I checked ebay again, and instead of the standard dollar sign/"buyer has paid" icon, I saw an hourglass that said "buyer has marked the payment as ( Read more... )

ebay, sales rant, question, help

Comments 8

shiningmew November 15 2011, 21:39:13 UTC

Wow that is a gigantic pain in the ass, and if the person is doing it to weasel out of paying you... >:|!!!!!

Only help I can offer is their customer support number if you dont have it, (866) 540-3229. The options are

-- Press 1 for questions about buying on eBay
-- Press 2 for questions about selling on eBay
-- Press 3 for questions about your eBay account
-- Press 4 for questions about your PayPal account

kyogres November 15 2011, 21:53:13 UTC

Thanks. I've had bad luck with ebay's customer support in the past, but I guess I'll try it.

pheonixxfoxx November 15 2011, 21:45:40 UTC

I had something similar happen like the situation you are dealing with. The buyer did send me a payment via Paypal, but stupid eBay supplied them with my old AOL e-mail addy and not my current COX one. Why, I will never know?! The AOL addy was/is no longer connect to my Paypal or eBay and has not been for a couple years!!

So, the hour glass meant that Paypal was waiting for me to accept the payment, which obviously I couldn't, for it was not in my account since it the money got sent to my old no longer used e-mail address! I messaged the buyer, they quickly canceled the payment and sent it to the correct e-mail associated with my Paypal. There is no way to tell if what happened to me is what is going on with you though?!

kyogres November 15 2011, 21:52:14 UTC

I do have an old email associated with my Paypal account, but I don't think that's the problem. I've sold about 15 other items in the past two weeks, and everyone else has paid on time.

pheonixxfoxx November 15 2011, 22:18:56 UTC

Then, I hate to say it but it sounds like the buyer is being a flake! I'd give them at least 24 hours to respond to your last message then I would notify eBay. They are pretty good about refunding final value fees, good luck...;)

lunglock November 15 2011, 23:03:22 UTC

This happened to my friend and she never got payment. The buyer then disappeared x_x I'd contact eBay and tell them what's happening?

kyogres November 16 2011, 06:26:22 UTC

The worst part is that I think it might happen again. Someone who won one of my other auctions hasn't paid yet. I checked their feedback, and one of them says something like "buyer wasted my time and made me pay closing fees".

(The comment has been removed)

kyogres November 16 2011, 06:24:58 UTC

Will do. Ugh, I'm not looking forward to this. I've had bad luck with their customer support in the past. :/

Oops, I knew I forgot something. Sorry, I was feeling kind of under the weather yesterday. I'll probably send them tomorrow since it's getting late tonight (and I'm too lazy/tired to boot up my desktop). Is that okay?