Time to flame Comcast

Feb 19, 2009 16:01

Some customer service experiences need to be shared ( Read more... )

idiocy

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Comments 4

dawny_darko February 19 2009, 23:48:21 UTC
Don't let them come out. Just bring the DVR to a Comcast store and tell them it doesn't work. You'll get a new one. Of course you'll loose anything on your HD...

If you leave now I bet you could get a new one tonight even.

The luxury of renting I guess.

Want us to tape anything this weekend?

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jamesonrocks February 20 2009, 00:21:08 UTC
Well, yes, I realize I could just go exchange it. I then lose the season worth of English Premier League I had recorded.

The real point was: hey, there is an error code, what does it mean?

As for going tonight to exchange it, that would require I have a car...grrr....

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conandammit February 20 2009, 00:37:16 UTC
Just one of the many problems with monopolies. They can have shitty service and get away with it because there is nowhere else to get cable service.

I have a deep dislike of Comcast, but I remain a customer because the other expanded tv options around here leave me cold.

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