1) Store Policies: Do not scream, bitch, whine, or roll your eyes at the associate explaining store policy to you. She did not write it. Further, do not do the forementioned when speaking with that associate's manager. She did not write it, either.
2) Store Merchandise: Never blatantly throw merchandise up over a rack, under a rack, on the
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OMG, I have been wanting to scream that at so many people almost my entire life. I worked at Nordstrom for 8 years, and because of the policy "the customer is always right" and the high standards for customer service, we sales people are continually yelled at, given rude looks, pestered, and badgered just because we work there. Like you said, as if we make the rules or tan the leather ourselves (I love that guy who didn't want to get his wife a leather jacket with real fur! LOL)
I think the second a shopper steps foot into a store, they instantly turn stupid. I've seen it happen way too much, which is why I am no longer in retail - I couldn't handle it anymore! I applaud you for working so hard and for sticking it out. I'm sorry you have to deal with those sucky people, and I hope some more nice ones come in to make up for them!
Thanks again for posting that - I totally hear ya, and know firsthand that people need to read it
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It is so amazing, how little people think of others even at a time like this. I'm not a waitress or a stripper. I do not get tips. I am simply an underpaid sales worker who receives little respect. I will celebrate and weep with joy when I am able to quit retail.
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i work at waldenbooks, and i'm so often treated like crap. my title is 'bookseller', not 'personal slave'. thank you for posting that. :)
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Ha. Good luck this holiday season.
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