All I have to say is that you can learn all sorts of nifty things online.

http://www.whitehorseproductions.com/tbcolor3.html

The biggest impediment to email technical support is NOT lack of technical knowledge. It's not even lack of details provided. The biggest problem is poor spelling/grammar ( Read more... )

I am stealing Joan's "Real Life Theater" so I can submit amusing IRC conversations from work.

co-worker 1: *insert troubleshooting step here* Customer: "you want me to do this now?"
co-worker 1: No, tomorrow. *head desk*
co-worker 2: not now...
co-worker 2: wait...
co-worker 2: now!
co-worker 2: oh wait, it's too late now. don't do them.

My boyfriend just threatened to throw another guy at me.

And a customer asked if he should type a capital 4 or a small 4.

Oh the joys of work.

Random amusement of the day:

I work in technical support. One of our clients makes security software and we answer email for them.

Someone with a sense of humor at one point signed our support address up to a poetry group. I generally see 2-5 poetry emails a day.

Based on my answers, I have no freakin' clue where soft-spoken came from, but hey... ::shrug:: I still love the cat. :)

...Meme from Glas ( Read more... )

Every single time I take a Myers-Briggs related test, I not only get the same category, but the same percentages. Guess it is really me.

Not sure why the bars aren't working though. Have to look at the code later. ::shrug::

Loser- INTP

6% Extraversion, 73% Intuition, 56% Thinking, 40% Judging

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This is loads of fun:

http://www.squidsoup.org/doodle/