Another Reason SmartPak is Awesome

Feb 22, 2010 12:25

So, I just had to let you all know another reason SmartPak is amazing and why I will never use another place for my horse's supplements ( Read more... )

recommendation (product/business/service, r.i.p.

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Comments 10

k7point5 February 22 2010, 17:27:07 UTC
Wow that is amazing.

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mere February 22 2010, 17:42:47 UTC
Ohh, how nice :(

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_acerbusangelus February 22 2010, 17:44:54 UTC
They really do strive to have the BEST customer service. My boyfriend actually started his first day working there today, I'm soooo jealous of him.

Sorry about your horse. :(

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kudosirony February 22 2010, 18:12:42 UTC
It's ok, it was better for him this way but still hurts.

I am so jealous of your boyfriend!! What is he doing?

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_acerbusangelus February 22 2010, 18:14:52 UTC
He is working in their warehouse driving a forklift. That's about all I know about what he does but I'm looking forward to him getting me discounts on stuff!

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vtgypsy February 22 2010, 18:32:22 UTC
I've never used SmartPak for supplements, but I have a story about a small tack store in Kentucky. I live in MD and one of my friends in the TB industry recommended KY Tack and Leather when I wanted a really nice halter for Linus.

It was a birthday present from my mother (the last gift I got from her) and her check got lost in the mail. They shipped the halter before they received the check and called me when they hadn't received it. It happened to be about a week after my mom passed away and I paid for it with my credit card.

Somewhere in the conversation it came up that my mom had died, and about three days later I received a handwritten condolence card in the mail.

To this day, when I want a really nice halter or lead, I go through them.

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SOURCE and Smart Pak. significance_0 February 22 2010, 19:29:01 UTC
I love smart pak. I called saying my horse was having a strange reaction and we were looking into his supplements. I mentioned my BO thought it was SOURCE (I didn't think so) and not only did smart pak notify the company, SOURCE's founder called me directly AND sent me all the information I asked for with a hand written signed letter. I've gotten numerous calls checking on his progress as well. A+++ For Smart Pak!!!

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