Guess who was having their pipes looked at so as to prevent them bursting? Upstairs. Guess who managed to take a radiator off the wall by accident and thus without shutting the water off? Upstairs's plumber. Guess whose flat is now sopping wet with an assortment of buckets and a shortage of dry towels? MINE
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Lots of that.
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Don't know what it's like out by you, but around here a legally licensed plumber has to have some kind of insurance to pay for damage he caused on the job.
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They got lucky, another foot to the right and it'd be over the bookcases and *then* they'd see a hissy fit of epic proportions. As it is, everything should recover once he's arrived with his magic water-sucking-up hoover. If any of the actual architecture is affected, then fortunately that is the problem of the letting agency.
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Plumbers are far more evil than that, though, in general.
Mammoth hugs flying your way, hon.
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