Seriously now...

[chironcentaur]

When did it become okay to be talking on your fucking cell phone at work while you are supposed to be waiting on customers

Comments

[bluedolfyn]

That boggles my mind. It bothers me enough when customers do it -- though it bothers me less here than it used to in Philly. Still bugs, because there are questions I *have* to ask (debit or credit?) because our older tills *need* the answer typed in and the cashier has to do it, and my till is photo is an older one. Also, cash back? We have to type that, too. Here, most of the time, the folks on the phone are apologetic and half-paying attention to what's going on. Also, we do far more purchasing with plastic than my store in Philly did. There, though? People who *throw* their money on the counter, and turn and chat on the phone. Seriously? Pay attention? Hullo

[chironcentaur]

I generally cut service people a lot more breaks than other people seem to. I don't mind if they aren't overly cheerful (they're working customer service, they're not happy to be there, I get that), I don't get all bent out of shape if they don't wish me a good day (they don't particularly care what kind of day I have, its cool). I just want people to be reasonably efficient at their jobs (as much as they can help it, I get that some things are not their fault) and reasonably polite so long as I am being so

[gallows_queen]

I hate that too, but them I'm probably overly critical of people in service jobs because I'm in one myself; I treat my customers as I'd like to be treated, and you had better treat me just as well when I'm the customer. On the flip side, it drives me absolutely batty when customers are talking to someone else in the background while they're on the phone with me, or when they put me on hold to take another call. (I understand that some of them are calling from work and have to do their job, but you know what, so do I. Hang up and call me back when you don't have other things to deal with.)