Pepsi -- Not 'More Happy' with You...

[charliemc]

Pepsi's Customer Service? Not So Good.
On November 8, our staff was informed that Pepsi was taking back their machine (located in our lunch room) due to their 'Vending Volume Benchmarks' -- meaning that the machine wasn't 'performing' and the cost of service wasn't 'practical' for them.

For many years when Pepsi was one of the festival's major

Comments

[becky_h]

I am going to very quietly drop you from my friendslist and save us both trauma. Um. My husband holds a fairly important position with Pepsi, and while I have no problem with you ranting, wouldn't dream of telling you what to post in your journal and hardly take it personally, it would eventually no doubt make me very snarly.

And I'm only letting you know so you don't wonder where I went, or why.

[charliemc]

I'm very sorry to lose you as a friend over this. More than I can possibly say. I certainly understand, considering your husband's position. But I wonder what he'd have to say about our situation, which remains upsetting to me...

I guess that doesn't really matter though, considering...

This is the risk I take having a strong opinion, obviously. But let me say that I've very much enjoyed having you as a friend.

And I hope you don't go away with hurt feelings over this.

Thanks for taking the time to comment and let me know.

(hugs)

THAT'S HORRIBLE!!!!!

[ohmorningglory]

It doesn't matter about making money -- as if they don't make enough -- but to take it away after all you've said -->gag! That's absolutely not right!
Do let the company know. It may have been just one person's decision, someone who doesn't have the slightest idea.
If it doesn't work out to get it back, you could consider a wonderful basic, no frills refrigerator in it's place for all to use. They work well and may be what staff needs.

Re: THAT'S HORRIBLE!!!!!

[charliemc]

I feel that way, too, obviously.

But I feel bad that I just lost one of my friends over this. (sigh)

Re: THAT'S HORRIBLE!!!!!

[ohmorningglory]

Oh, no! Why did you loose a friend over this? (If I may ask.)

Re: THAT'S HORRIBLE!!!!!

[ohmorningglory]

Oh, no! Why did you loose a friend over this? (If I may ask.)---
oops! I just read the comments that weren't there earlier. So sorry she took it so personally. It seems she is torn between loyalties rather than accepting just 'what is'.