Lupicia = win?

[celestianna]

Running low on tea so I went to Lupicia's website last week to order some more, since there aren't any stores out east.  :<  Had a $20 gift card I was gonna use, but turns out the website doesn't have any method of inputting gift cards, so called customer service to change it into a gift certificate.  They couldn't do it right away, so they said

Comments

[outatime82]

That's pretty good customer service making up for a goof up. The 50 cents does seem kind of random. Maybe it played well on their books or something?

[celestianna]

Yeah I dunno, tempted to believe it's a typo. :D

[shinkyomu]

Makes me wonder if you'd get credited even more if you reported the error. x_X;

[celestianna]

Might have been an internal thing, but I didn't have a certificate code to check the payment function either. :x They credited the balance directly to my account rather than giving me a code to input at the checkout.

[goliant]

Lupicia is a great company but their website needs some work! They should take some tips from this excellently designed and incredibly well written e-store.
http://notedffxi.com/estore.html

[celestianna]

rofl Bait!!

[spamchang]

huh, that's pretty cool. what kind of teas do you order from them, and why do you choose this site over other retailers?

[celestianna]

I love flavored/fruity teas, and they have the best selection/quality of flavored teas that I've ever encountered at any retailer. :D It's like being a kid at ToysRUs! Their flavored teas are so fragrant I told Alvin (goliant) that it's like a puff of happiness every time I open the tea container! ;D You should check it out if you drink tea on a regular basis! My most recent order consisted of: Ramune Black Tea (JP soda flavor), Pineapple Oolong (meant to taste like feng li su, Taiwanese pineapple cakes ♥), Honey & Pear Black Tea, and Mango Oolong!

[zidiane]

You should just spend it on their Tea :3 One mistake to counter another mistake no? Its only fair!

[celestianna]

Sent in my order this weekend since they didn't contact me and there was no change in the balance! :D