After my rant yesterday about bad service, I really feel it ought to be balanced by the excellent service I received this morning in a shop in Edinburgh. I went into
Jenners to see if I could get a squishy rucksack type bag that didn't give free advertising space to some awful sportswear company, and I know their luggage department is pretty good
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BTDT
And it's *so* refreshing when you find someone that doesn't find it hard at all.
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I just don't understand why, though. It seems blindingly obvious to me. And it's *very* refreshing when you come across the ones who don't find it hard.
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